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Privacy Policy

Packmoq – Your Trusted Partner in Custom Packaging

At Packmoq, we design and deliver custom packaging and printing solutions built around your brand’s needs. From unique product boxes to tailor-made print materials, we ensure top quality at an affordable price.

For support, contact our team at info@packmoq.com.

Your Privacy Matters to Us

When you visit Packmoq.com or book our services, you give us the great responsibility of handling your information. This Privacy Policy outlines how we gather, use, and protect that information.

We promise to safeguard your privacy and keep your personal data confidential. Any information we collect from you is used solely to fulfil your orders, respond to your requests, or enhance your website experience. We do not allow your personal information to be disclosed to or shared with third parties for their own use.

Our offer is not intended for children under 13, and we do not intentionally collect information from them. We will only disclose your details to third parties if we are compelled to do so by law or if it is necessary for the protection of our rights, safety, or that of others. In such a case, we may comply with legal procedures, such as court orders and government requests.

Information We Collect

At Packmoq.com, we collect certain data when you visit our site to improve your experience and keep you safe.

Information Collected Automatically

Technically, our server tracks or records details of the user’s interaction, such as:

  • The IP address and device of the user
  • The user’s browser name, version, and operating system
  • The date and time of the user’s interaction with the web page
  • What users were looking for on our website, and from where did they get to our site

Those figures indicate how well the website is performing and what its usage patterns are. There’s not a single piece of this data that reveals the user’s identity.

Information You Choose to Share

We collect some information when you make a request for a quotation, or decide to place an order, including personal information such as your:

  • Your full name and the name of your company
  • Your email address and phone number
  • The billing and shipping addresses

While paying for products or services, you may be asked to provide credit card or banking details. This type of financial information is only temporarily kept for the sole purpose of transaction completion through the use of PCI-compliant third-party payment systems.

What We Do With Your Information

To achieve that, we employ your data to:

  • Satisfy and deliver your orders
  • Interact with you regarding your purchases or requests
  • Enhance our website and the customer journey
  • Send you interesting packaging ideas, latest offers, and updates (only if you give your consent)

This is possible at any time to revoke the permission given for promotional emails by simply informing unsubscribe@packmoq.com.

We have no intention of selling your personal data to other companies or parties. Your information may be shared with payment gateways and courier services to ensure you get the best experience, and with compliance departments if necessary.

Your Right to Access and Control

You can access, edit, or update your account information anytime through our website or by contacting our support team.

If you no longer wish to receive marketing communications from us, you can unsubscribe using the link in our emails or by sending a request to support@packmoq.com.

We respect your right to control how your data is used.

CCPA – California Consumer Privacy Act Compliance

If you are a resident of California, you are entitled to certain rights under the California Consumer Privacy Act (CCPA).

Under the CCPA, you have the right to:

  • Know what personal information we collect, use, or share
  • Request deletion of your personal data
  • Opt out of the sale of your personal information (we do not sell data)
  • Access the personal information we hold about you

To make a CCPA-related request, please email us at privacy@packmoq.com. We will verify your identity before processing any request to protect your data.

We will not discriminate against you for exercising your privacy rights under the CCPA.

How We Protect Your Data

We use Secure Socket Layer (SSL) encryption to protect your sensitive information when it’s transferred online.

Only authorized staff members have access to customer data, and they handle it responsibly. While we do our best to safeguard your data, please note that no system is 100% secure. Data sent over the internet can never be completely guaranteed safe.

Cookies and Tracking Tools

Our website uses cookies and small tracking files to remember your preferences and help you shop with ease.

Cookies allow us to:

  • Keep items in your cart
  • Customize your browsing experience
  • Analyze site performance

You can disable cookies in your browser, but some features of the site may not work as expected.

Third-Party Services and External Links

Our website may include links to other websites for your convenience. These external sites operate under their own privacy policies.

Packmoq is not responsible for the privacy practices or content of those websites. We recommend reviewing their policies before providing any personal information.

Business or Ownership Changes

If Packmoq merges with, sells its assets to, or becomes part of another company, your information may be transferred as part of that process. We will ensure that the new entity continues to protect your data in accordance with this Privacy Policy.

Policy Changes and Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted here with a new “Last Updated” date.

We encourage you to check this page regularly to stay informed about how we handle and protect your personal information.

Statement of Transparency and Commitment

At Packmoq, we have a strong commitment to being transparent about how we deal with the personal data of our customers. We are very selective in the data we gather, use it ethically, and protect it with the latest security measures.

We believe privacy is not just a policy, it’s a promise of trust between us and our customers. We continuously update our systems and practices to maintain compliance with data protection laws, including GDPR and CCPA, ensuring your information is always treated with integrity and respect.

Contact Information

If you have questions or feedback about this Privacy Policy, please contact us:

Packmoq Customer Support

info@packmoq.com

www.packmoq.com

+1 213 5318 654

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